Application-specific requirements for filtering

If the access policy has logging enabled at the beginning as well as at the end of a connection, the first packet will be detected as Office 365 and the end of connection will be detected as Office 365 Admin Portal. This should not affect blocking.

To control Skype traffic, choose the Skype tag from the Application Filters list rather than selecting individual applications. This ensures that the system can detect and control all Skype traffic the same way.

In order to fully detect GoToMeeting, your rule must include all of these applications:

To control Zoho mail, choose both Zoho and Zoho mail from the Available Application list.

For evasive applications such as Bittorrent, Tor, Psiphon, and Ultrasurf, only the highest-confidence scenarios are detected by default. If you need to take action on this traffic (such as block or implement QoS), it may be necessary to configure more aggressive detection with better effectiveness. To do this, contact TAC to review your configurations as these changes may result in false positives.

It is not possible to selectively block WeChat Media if you allow WeChat.

If allowing the RDP (Remote Desktop Protocol) application does not allow file transfers, ensure that the rule for RDP includes both the TCP and UDP port 3389. RDP file transfer uses UDP.