Create an Alert Profile Service

Before you begin

In order to complete the steps in this guide, you will need:

A PagerDuty account with an API Key configured.

Tip	Sign up for a PagerDuty account (https://www.servicenow.com/my-account/sign-up.html). Setup the API Key (https://developer.pagerduty.com/api-reference).

Procedure

Step 1	Navigate to System and Accounts > Service Alerts > Services.
Step 2	Click Create.
Step 3	Name - Enter unique name for the alert integration. Example `mcd-pagerduty-profile`.
Step 4	Description (optional) - Enter a description for the alert integration.
Step 5	Type - Using the pulldown, choose PagerDuty.
Step 6	API Key - Copy the PagerDuty API key generated above, or other PagerDuty API Key as desired.
Step 7	Click Save.

What to do next

Create an alert rule with this new profile.