SDC Status not Active on Security Cloud Control after Deployment

If Security Cloud Control does not indicate that your SDC is active in about 10 minutes after deployment, connect to the SDC VM using SSH using the Security Cloud Control user and password you created when you deployed the SDC.

Procedure


Step 1

Review /opt/cdo/configure.log. It shows you the configuration settings you entered for the SDC and if they were applied successfully. If there were any failures in the setup process or if the values weren't entered correctly, run the sdc-onboard setup again:

  1. At the prompt entersudo sdc-onboard setup.

  2. Enter the password for the cdo user.

  3. Follow the prompts. The setup script guides you through all the configuration steps you took in the setup wizard and gives you an opportunity to make changes to the values you entered.

Step 2

If after reviewing the log and running sudo sdc-onboard setup, Security Cloud Control still does not indicate that the SDC is Active, contact Security Cloud Control support.