Enhanced Troubleshooting Experience Using Cisco RADKit Integration

The Cisco Remote Automation Development Kit (RADKit) is a network-wide orchestrator designed to provide Cisco support engineers with secure access to network devices for diagnosing and troubleshooting system issues. You can install RADKit on a remote server and integrate its services with Firewall Management Centers and their managed Firewall Threat Defense devices such that the data required for diagnosing issues are available automatically.

Integrating RADKit with the Firewall Management Center enables you to:

• Access the Firewall Management Center and Firewall Threat Defense device remotely.

• Assign an engineer with controlled access to the Firewall Management Center and Firewall Threat Defense devices for diagnosing configuration discrepancies and hardware issues.

• Leverage automation capabilities to collect diagnostic data and analyze problems.

• Navigate to the previous sessions, view, and download all the operations logs as an archive file.