Viewing System Details and Troubleshooting

You must be an Admin, Maintenance, or Security Analyst user to perform this procedure.

The System Details section provides a general system information for a selected device. You can also launch troubleshooting tasks for that device.

Procedure


Step 1

Choose System (system gear icon) > Health > Monitor.

Use the Monitoring navigation pane to access device-specific health monitors.

Step 2

In the device list, click Expand (expand icon) and Collapse (collapse icon) to expand and collapse the list of managed devices.

Step 3

Click on a device to view a device-specific health monitor.

Step 4

Click the link for View System & Troubleshoot Details …

This panel is collapsed by default. Clicking on the link expands the collapsed section to see System Details and Troubleshooting & Links for the device. The system details include:

  • Version: The Secure Firewall software version.

  • Model: The device model.

  • Mode: The firewall mode. The threat defense device supports two firewall modes for regular firewall interfaces: Routed mode and Transparent mode.

  • VDB: The Cisco vulnerability database (VDB) version.

  • SRU: The intrusion rule set version.

  • Snort: The Snort version.

Step 5

You have the following troubleshoot choices: