Create a Microsoft Teams Alert Profile Service

Before you begin

You must do the following items before you finalize the alert profile for your Microsoft account:

  • You must create an Incoming Webhook in the Microsoft Teams UI. See Microsoft documentation for more information.

  • You must save the unique API URL generated from creating an incoming webhook for the procedure below.

Procedure

Step 1

Navigate to System and Accounts > Service Alerts > Services.

Step 2

Click Create.

Step 3

Name - Enter unique name for the alert integration.

Step 4

(Optional) Description - Enter a description for the alert integration.

Step 5

Type - Using the pulldown, choose Microsoft Teams.

Step 6

API URL - Enter the API URL that is generated from creating an incoming webhook. Copy the URL from your Microsoft Teams UI and paste it in this text field.

Step 7

Click Save.

What to do next

Create an alert rule with this new profile.