Create a Microsoft Teams Service Rule

Before you begin

You must create a Microsoft Teams service profile before you create a service rule.

Procedure

Step 1

Navigate to System and Accounts > Service Alerts > Alert Rules.

Step 2

Click Create.

Step 3

Profile Name - Enter unique name for the integration. An example would be similar to mcd-microsoft-alert-rule.

Step 4

(Optional)Description - Enter a description for the aler trule.

Step 5

Alert Profile - Expand the drop-down menu and select a Microsoft Teams alert profile.

Step 6

Type - Expand the drop-down menu and select one of the following types:

  • System Logs

  • Audit Logs

  • Discovery

If you select Audit Logs, there are no other configurable items. Click Save to finalize the rule.

Step 7

If you select either System Logs or Discovery as your Type, then expand the Sub Type drp-down menu and select one of the following options:

  • Gateway

  • Account

  • Controller

Step 8

Expand the Severitydrop-down menu and select one of the following labels. Note that the options below are dependent on the Type you selected in step 7.

  • Info

  • Warning

  • Medium

  • High

  • Critical

Step 9

Enabled - This option is checked by default to enable and implement this alert immediately after saving. Unceck this box if you do not to immediately apply the rule to your environment.

Step 10

Click Save.