Incoming Webhooks for a Custom Integration

Before you begin

CDO does not format messages for custom integration. If you opt to integrate a custom service or application, CDO sends a JSON message.

Refer to the service's documentation on how to enable incoming webhooks and generate a webhook URL. Once you have a webhook URL, use the procedure below to enable webhooks:

Procedure

Step 1

Generate and copy the webhook URL from the custom service or application of your choice.

Step 2

Log into CDO.

Step 3

From the navigation bar to the left, click Settings > Notification Settings.

Step 4

Scroll to Service Integrations.

Step 5

Click the blue plus button.

Step 6

Enter a Name. This name appears in CDO as a configured service integration. It does not appear in any events forwarded to the configured service.

Step 7

Expand the drop-down menu and select Custom as the Service Type.

Step 8

Paste the webhook URL that you generated from the service.

Step 9

Click OK.