Create an Alert Profile Service

Before you begin

In order to complete the steps in this guide, you will need:

A ServiceNow account with an Incoming Webhook URL.
API Key configured.

Tip	Sign up for a ServiceNow account (https://www.servicenow.com/my-account/sign-up.html) Setup Webhook and API Key (https://docs.servicenow.com/search?q=setup%20webhook)

Procedure

Step 1	Navigate to System and Accounts > Service Alerts > Services.
Step 2	Click Create.
Step 3	Name - Enter unique name for the alert integration. Example `mcd-servicenow-profile`.
Step 4	Description (optional) - Enter a description for the alert integration.
Step 5	Type - Using the pulldown, choose ServiceNow.
Step 6	API Key - Specify the ServiceNow API key generated above, or other ServiceNow API Key as desired.
Step 7	API URL - Specify the ServiceNow Webhook URL generated above, or other ServiceNow Webhook URL as desired.
Step 8	Click Save.

What to do next

Create an alert rule with this new profile.