Deactivate the pxGrid Cloud app instance

(Optional.) This task explains how to deactivate a pxGrid Cloud app instance using the Catalyst Cloud Portal. You should do this only if your Cisco ISE or pxGrid Cloud stops working or you need to update it.

Before you begin

Make sure your current pxGrid Cloud identity source is active as discussed in Activate the pxGrid Cloud identity source.

Procedure

Step 1

Log in to the Cisco Catalyst Cloud Portal.

Step 2

In the Catalyst Cloud Portal, click > Applications and Products as the following figure shows:

In the Cisco DNA Portal, go to Applications and Products

Step 3

Click Applications.

Step 4

Click Manage for Firewall Management Center.

Step 5

From the Select Instance list, click the name of the firewall application you created earlier.

Example:

Step 6

In the Actions column, click More icon (more icon) > Deactivate.

Step 7

Wait until the product is removed.

You can click Refresh (refresh icon) to see updated status if necessary.

Step 8

ISE 3.3 or earlier: Disconnect the app instance:

  1. Log in to Cisco ISE as an administrator.

  2. Click Administration > pxGrid Services > Client Management > pxGrid cloud connection .

  3. Click Disconnect.

    Example:

    Disconnect Cisco ISE from pxGrid Cloud as part of reconfiguring the identity source

Step 9

ISE 3.4 or later: Deregister the app instance:

  1. Log in to Cisco ISE as an administrator.

  2. Click Administration > System > Deployment.

  3. Expand Deployment.

  4. Click the name of the ISE node.

  5. In the General Settings tab page, scroll to locate pxGrid.

  6. Click Deregister.

    Example:

    Deregister Cisco ISE from pxGrid Cloud as part of reconfiguring the identity source

Step 10

To verify the app instance is deactivated in Cisco Security Cloud Control:

  1. Log in to Cisco Security Cloud Control.

  2. Click Policies > Threat Defense > Integration > Other Integrations > Identity Sources

  3. Click Identity Services Engine (pxGrid Cloud).

  4. Verify that Not Activated is displayed in the Activated ISE column.

    Example:

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